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Forecasting synthetic

Imagine you woke up one day and found yourself responsible for a Site Reliability Engineering team. By 10AM, you’ve downloaded a free copy the SRE book, and are starting to get the hang of things. Then an incident strikes: oh no! Folks rally to mitigate user impact and later diagnosis and remediate the underlying cause, but a bunch of your users have a very bad day. Your shoulders are a bit heavier than just a few hours ago. You sit down with your team and declare your bold leader-y goal: next quarter we’ll have _zero_ _incidents_.

Created 11/6/2019